Privacy
Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.luxcocreative.com We collect only the information we need and never sell your information on to third parties.
A - Information We Collect From You
When you visit our site, we collect certain information bout you. This information is limited to: your device, your web browser, IP address, time zone, cookies installed on your device, what pages you visit on our site, what site or search brought you to our site and other information about how you interact with our site.
Additionally, when you make an enquiry or attempt to make an enquiry through the Site, we collect certain information from you, limited to your name and email address.
The above constitutes all personal information we keep about you within our systems.
B - Usage of Your Personal Information
We use your information to fulfil our service contract with you. The information we collect is the bare minimum required to fulfil that contract and enables us to reply to your enquiry, provide information, deliver order confirmations and invoices, provide information related to our products or services (where your preferences have aligned as such), protect our company from risk and fraud, to improve and optimise our site and to assess the impact of advertising and search engine optimisation.
C - Sharing of Your Personal Information
There are only two places we my share your personal information with: MailChimp and Google Analytics, both of which enable us to fulfil the usage as laid out above.
Mailchimp is used to communicate with you via email as per your preferences. You can read more about how Mailchimp uses your Personal Information here: https://mailchimp.com/legal/privacy/.
Google Analytics is used to help us understand how our customers use our site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
D - Yours Rights Over Your Personal Information
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
E - Retention of Your Personal Information
When you place an enquiry through the Site, we will maintain your enquiry information (your name and email address) in our records unless in perpetuity or until you ask us to delete your information.
F - Changes to This Document
We may update this privacy policy periodically in order to reflect alterations in our practices or for other functional, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at accounts@lux.co or by mail using the details provided below.